Ordering Policy Policy


Contact us by calling Aurora - 905-841-4004 | Richmond Hill - 905-237-7939
or e-mail us at info@gingersdesserts.com

To place an order, please call between regular business hours at Aurora - 905-841-4004 or Richmond Hill - 905-237-7939 or send an email to info@gingersdesserts.com. Custom cakes require ordering at least one week in advance. For all other orders, contact us to inquire about availability. We are sometimes able to squeeze in a last minute or emergency order if time and resources permit.

It is recommended you have the product information ready when you call to place your order. We will try our best to create custom cakes to reference images, however creative liberties may be required to make your order to our standards. All custom cakes require a 50% deposit to be paid at time of ordering. Unless otherwise noted, we require a credit card number to confirm your order.

We accept cash, Interac, VISA and Mastercard. Credit Card payments may be made over the phone. Interac payments must be processed in-store.


To cancel an order contact us as soon as possible.

  • Three or more days before date of pick-up – 100% of deposit refunded
  • Two days before date of pick-up – 50% of deposit refunded
  • Day of or day before date of pick-up – 0% of deposit refunded
© 2016-2017 Ginger's Cupcakes & Desserts